Trafero is for everyone. We all know we should switch suppliers often, but we don’t. We built Trafero with the belief that technology can be used to bring true value by making life simpler and fairer for everyone.
Why Trafero?
The majority of bill payers don’t switch providers, this means that anyone who wants to lower their monthly bills is missing on big savings. Trafero does it automatically.
How it Works?
After you signup, our algorithms get to work and then we move you to the best deal, every time a better deal is found, we move you again automatically. You are in control every step of the way.
Where do you get the results?
We work exclusively for you, and perform independent searches in the entire market and we do not get payed by anyone to suggest you any results we find. We work with the central regulator in order to access the most up to date information in the entire market.
Who is Trafero for?
1. Personalisation - the search for new deals is custom built to your exact preferences. When we find a new deal, we compare it to the one you are already on and if there are potential savings we let you know.
2. You are always in control - Once we find new deals that will benefit you, we let you know in an email or text notification and on your personalised dashboard on our site. You can then choose the deal that suits you.
3. Automatic Switching - once you decide you want to take advantage of those savings, you click "Switch Now" and we handle the switching, and then we get back to searching for the next deal.
What's the average electricity cost per kWh?
Your electricity cost depends on your supplier's tariff and location. Fixed deals have set unit rates, while variable deals may index the energy market price.
Will switching suppliers interrupt my supply?
No, your new supplier uses the same infrastructure. Switching won't change your power supply, and your new supplier ensures a seamless transfer without disruption.
Does a cheap electricity plan mean poor customer service?
Not necessarily. You can always check and compare the customer satisfaction ratings and choose based on both price and service quality. However the electricity you receive is always the same. And because we monitor your consumption, we will let you now exactly how much you bill will be.
How do you monitor my consumption?
We connect to the energy distribution company, that is in charge of metering and distributing the energy in your region. We will only be monitoring your consumption with your express consent. With this you will get the benefit of knowing your exact bill at any stage. You no longer have to wait until the end of the month to know how much your supplier will charge you.
How does the switch happen?
We will find the best deal tailored to your needs by comparing the entire market. Every time we find a better deal we notify you and provide you all the relevant information. When you decide, all you need to do is click "Switch Now", and we handle everything else while we keep you informed along the way.
Why should I switch electricity suppliers?
Switching is the only way to move to a cheaper tariff or supplier. People switch for savings, better customer service, or to support green energy plans. With TRAFERO you can choose your why.
Do I need to give my supplier notice that I'm leaving?
No. You don't need to give your existing supplier any advance notice that you want to switch. In fact you don't need to contact them or deal with them at all during the switchover process. We will keep tabs on the process and inform you step by step.
What's included?
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Why do I need to pay for this service?Compare the market sites are all free, but they make their money through payouts from the energy companies themselves. We are powered by our members, not by energy firms. Trafero is a completely independent broker, we do not accept payments, kickbacks or any commissions from any companies. This means that we are able to search the entire market to find you the absolute best available deals without any pressure or rankings from any company.
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What do I need to Sign Up?To sign up, you’ll just need to give us a little information about you, your home and your current energy use. You’ll get the most accurate savings estimate by giving precise information, so it’s easiest to sign up with your annual bill at hand. Try our simulator here.
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Why do comparison sites have different prices?Comparison sites are technically marketplaces for Retailers, as they are allowed to negotiate their own prices with the companies they feature - on the condition that the company isn't allowed to make prices on comparisons higher than they would be on its own website. And as these negotiations are separate, Retailers sometimes quote different prices on different comparison sites. Plus, comparison sites don't feature exactly the same Retailers. So it could be that what one comparison site shows you is not the same as another. At Trafero we search the entire market, we don't have deals with any Retailer and we don't differentiate between them. Our first priority is you, our customer and we try our best to find you the best deal.
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How does supplier auto switching work?Supplier auto switching works by automatically finding and switching your energy supplier to the best deal available, saving you time and money. It involves monitoring the energy market and making the switch on your behalf without any hassle on your end. 1. When we find a new deal, we ask the new supplier to sign you up. The new supplier will then contact you and send you their contract in your email. 2. Sign your new contract and return it to your new supplier. 3. Your old supplier will get notified that you have switched and issue your last invoice and then will close your account. 4. Your new supplier takes over, so you can enjoy your new deal and savings.
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Do I need a Direct Debit setup?In order for the switch to happen seamlessly, yes you will need a Direct Debit setup with your current supplier. Your new supplier will use the same details for your new contract
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Can I sign up to a green tariff?Of course! Our filters include renewable electricity and green tariffs. We’ll monitor the market for the cheapest deals and switch you over once we find the best one. Economical and sustainable, what’s not to love!
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Will my electricity supply be interrupted during the auto switching process?During the auto switching process, your electricity supply will not be interrupted. The transition between energy suppliers is seamless, ensuring a continuous and uninterrupted power supply to your premises.
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Who should I contact in case of a power outage?In the event of a power outage, you should contact your electricity distribution company (E-Redes). They are responsible with the electricity supply and will assist you in resolving the issue and restoring your power supply as quickly as possible.
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Do I need a Smart Meter for Auto switching?Having a Smart Meter is a requirement for Auto switching, this will allow the switching process to run smoothly and will let you benefit from personalized market searches where all the best deals available are based on your consumption.