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A TRAFERO é uma plataforma inovadora que atua como um broker independente que sempre tem o cliente em primeiro lugar. Todos nós sabemos que deveríamos trocar de fornecedor com frequência, mas não o fazemos. Construímos a Trafero com a crença de que a tecnologia pode ser usada para trazer valor real, tornando a vida mais simples e justa para todos.

 

Por que Trafero?

A abundância de planos de preços e fornecedores é impressionante,

encontrar o negócio certo para suas necessidades básicas domésticas é uma tarefa assustadora. Ser um cliente fiel tem poucas recompensas.

A maioria dos titulares de contratos não troca de Comercializador, porque há muitos obstáculos a superar. Trafero elimina esses obstáculos tornando tudo automatico, e sempre mantendo os usuários no controle.

 

Como funciona?

Após a inscrição, nossos algoritmos começam a trabalhar e então mudamos os contratos para a melhor oferta, e cada vez que uma tarifa melhor é encontrada, mudamos novamente automaticamente. Os clientes estão no controlo em cada etapa. Trafero mantém todas as informações relevantes na Área Exclusiva para Membros e envia notificações aos usuários sempre que uma tarifa melhor é encontrada.

 

Onde obtém os resultados?

Trabalhamos com reguladores centrais onde todos as Comercializadoras devem declarar suas ofertas de mercado disponíveis. Nossos algoritmos analisam milhares de ofertas em milissegundos e calculam o acordo certo para cada cliente.

Qual é a diferença entre o Trafero e os sites de comparação?

Ao usar um mediador (Broker) ou um site de comparação, empresas e consumidores pensam que estão a receber atendimento especializado, mas muitas vezes estão apenas pagando por um intermediário caro. 

Trafero trabalha exclusivamente para consumidores , e realiza buscas independentes em todo o mercado. Ao contrário de mediadores ou sites de comparação, não aceitamos pagamentos de nenhum Comercializador, para sugerir quaisquer resultados que encontramos. Essa é a principal diferença entre o Trafero e os sites de comparação.

Para quem é o Trafero?

O que está incluído?

  1. Personalisation - the search for new deals is custom built to the users exact preferences. When we find a new deal, we compare it to the one users are already on and if there are potential savings we let the user know.

   2. Our users are always in control - Once we find new deals that will benefit our users, we let them know in an email or text notification and on their personalised dashboard, on our site. 

   3. Automatic Switching - once customers decide they want to take advantage of those savings, they click "Switch Now" and we handle the switching, while keeping users informed and involved in the process, and then we get back to searching for the next deal.

How do you keep customers engaged?

Notifications: Customers are always in control as we keep our everyone informed through emails and notifications. Customers will receive information every-time we find them a better deal and every time we save them money.

Added Value: Our customers will also benefit of the partnerships we strike with various non energy providers that are willing to give our community of users amazing extra deals and discounts in services that matter to our users. 

Added Services: As we monitor consumption our users will avail of seamlessly integrated added value services like Energy and Carbon reduction programmes. (Energy Consumption Assessments, Photovoltaic System Assessments and discounts on purchasing and installation of Smart Home Energy reducing solutions like Heat Pumps, Photovoltaic Systems, Smart Thermostats, LED lighting, Air Conditioned) Additionally services like assistance on Home Insulation Grant schemes,  Installation of performant glazing systems, sustainable heat recovery systems or assistance for home insulation installation.  Trafero can be the go to hub for making your home "green & sustainable"

Will switching suppliers interrupt user supply?

No, your new supplier uses the same infrastructure. Switching won't change your power supply, and your new supplier ensures a seamless transfer without disruption.

How do you monitor user consumption? 

We connect to local energy distribution companies, that are in charge of metering and distributing energy. We obtain user consent and monitor their consumption so users don't have to wait until the end of the billing period to find out what their bill amounts to, this way they can access what is their exact bill amount at any stage during the billing period. 

Why should I switch electricity suppliers?

Switching is the only way to move to a cheaper tariff or supplier. People switch for savings, better customer service, to lower their carbon footprint or to support green energy. With TRAFERO you can choose your why.

Do I need to give my supplier notice that I'm leaving?

No. You don't need to give your existing supplier any advance notice that you want to switch. In fact you don't need to contact them or deal with them at all during the switchover process. We will keep tabs on the process and inform you step by step.

How supportive is legislation for this type of service?

Very.  The internal market for electricity, which has been progressively implemented throughout the European Union since 1999, aims, by organising competitive electricity markets across country borders, to deliver real choice for all Union final customers. Legislation and regulation has been developed since then to support competitiveness between energy retailers and to provide a real choice for consumers.

According to regulation, in any of the 27 member EU states,

If you decide to change your gas or electricity supplier you will not be charged for the change. 

 

The network operator in your area must make the change within a maximum of 3 weeks.

Suppliers are not allowed to impose disproportionate obligations that would prevent consumers from switching.

 

No later than 6 weeks after you switch, you should receive the final closure statement/bill from your previous supplier.

Contact: info@trafero.net

  

Diretiva da UE relativa a regras comuns para o mercado interno de eletricidade e gás.

Investor Relations
FAQ

Uma corretora financeira personalizada que protege os consumidores gerenciando suas contas

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